Privacy policy

S-Business customers and personal data processing

You can learn about the processing of your personal data on this page. You can read more about the topic you want by clicking on a question you find interesting. We update the information on this site actively, as when legislation changes and our services improve, matters related to our privacy policy may change. On our website, we will notify you of any updates to our privacy policy one month before the changes enter into force.

We use your personal data for the provision of the service (such as ordering a card and invoicing) and for customer communications. In addition, data stored in our customer register can be processed for marketing purposes by the organisations and business partners belonging to the S Group at any given time, for the purposes of marketing and customer communications.

We send our customers messages related to S-Business benefits or new features, as well as electronic marketing (email or mobile) in accordance with valid legislation. For example, we may send you information by email about new features of your card and about the possibilities to use the card at the S Group outlets.

If you have questions related to privacy protection, rectification of incorrect data or direct marketing prohibitions, please contact the S-Business customer service at s-business@sok.fi or the S Group data protection officer at tietosuojavastaava@sok.fi.

If you want more detailed information about the processing of your personal data, please read our privacy policy and cookie information:

What personal data is collected about me?

We collect the following personal data on our customers (company contact person or cardholder):

Name and contact details (such as telephone number, email, card delivery address, invoicing address)
Native language
Any marketing prohibitions
Vehicle registration number in fuel invoicing
Purchase events

We also save all chat conversations.

Where do I report errors in my data?

You can contact the S-Business customer service at s-business@sok.fi.

Why do I receive marketing emails from you?

We may send our customers messages related to S-Business benefits or new features, as well as electronic marketing (email or mobile) in accordance with valid legislation. For example, we may send you information by email about new features of your card and about the possibilities to use the card at the S Group outlets.

How can I prohibit marketing?

You can submit a direct marketing prohibition by contacting our customer service at s-business@sok.fi.

How do we use cookies and online analytics?

With cookies, we can collect information on how and when you use our digital services, i.e., our website (www.s-business.fi), our Extranet service, and the S-Business mobile app. We cannot identify an individual user with just cookies.